Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • JG

    “Very professional and very customer oriented. The best Insurance man, I’ve had.”

  • WE

    “Local office and local representative. So much better than being a policy number at an 800 number. Doug is always available for questions and information. Enjoy having him as my agent.”

  • BM

    “Very responsive to questions and explaining coverage.”

  • CB

    “Doug is super responsive and very accommodating. We were moving in from out of state and I contacted him about home/auto/umbrella. We exchanged over 50 emails over that morning back and forth nailing down coverage, rates and such. The coverage and cost are amazing and Doug has been great in the whole process. Thanks! ”

  • BG

    “We switched our insurance just this past year. We had looked at other quotes and felt this was the best value. We were pleased with the timely response to our request for the quote and for the explanation of the benefits. Very friendly and helpful. ”

  • MA

    “prices are reasonable and excellent service!”

  • CG

    “Doug Soodsma took care of all of my concerns and helped me get thru something that I had never experienced before…namely an upset person that I accidentally hit. Erie took care of all the right things and helped just the way the Manitowoc Policeman said they would. It was truly relieving to be in such good hands… good care and professional. Thank you for Soodsma Insurance.”

  • JN

    “Easy to work with!”

  • JA

    “Doug, you took the time to get the information from me with regards to some of my past car history. You continued to quickly answer all of my questions.

  • JB

    “I’ve been with two different big insurance companies before, but I feel I’m really in the best hands with Soodsma. Better coverage, personal service, at a huge discount. ”

  • TE

    “Excellent communication, great response time!”

  • “I liked the fact that the agent was very descriptive and thorough when explaining my policy to me. He was very kind and courteous, and didn’t try to sell me more then what I actually needed.

  • DA

    “You helped us build our coverage, presented the individual components and allowed us to select the various options we needed. The immediate computer presentation and access made the process clear, easier to understand and we had the printouts in hand when we were finished. It was easy! Thank you very much.”

  • CL

    “Responsive to inquiries and easy to work with. ”

  • LG

    “Soodsma Insurance has been great and glad we switched over! Doug has been super with all the help he gives! We saved a bunch of money and glad that he is local whenever we have a question or a change!”